Cancellations & Amendments

  • Your appointment time is specially reserved for you and a $30 administration fee will apply for change or cancellation of appointment with less than 24 hours notice.
  • Cancellations and/or amendments must be made by directly with the clinic by phoning them on 9828 7500.
  • Credit Cards will not be charged at the time of booking
  • Cancellations must be made with at least 24 hours notice prior to appointment time.
  • A $30.00 cancellation fee applies for all cancellations within the 24 hour time frame.

Appointment payment

Payment for your appointment must be made with your service provider at the time of your appointment. No payment for your appointment is taken at the time of booking.
On completion of your online reservation, you are emailed a confirmation notice to the email address you provide. At this point, your reservation is confirmed at Kura Chinese Medicine. All future correspondence with regard to your booking is to be undertaken directly with the clinic. Please contact the clinic directly to cancel or amend your booking. Contact details are available in your confirmation email, and also on this website.

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Kura Privacy Policy

Kura Chinese Medicine complies with the Privacy Act 1988. This includes communicating relevant information with other treating health professionals, as well as the way we collect, store, use & disclose your health information.
Your medical record is a confidential document. We maintain the security of personal health information at all times and ensure that this information is only released with your expressed written consent or where it is required by law. Your medical record is stored in a secure off shore location that complies with Australian privacy standards. You may read specific details of the storage of your records here: Clinko Security Practices.